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                 Chase Tenants and Residents Federation

                      Tel / Fax: 01543 502 905

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Tenants Support

This may be your first home, you could be new to the area, feel lonely or you may need advice on schools or facilities in the area.  The best people to talk to can often be your neighbours!  If we know a contact for your area we will gladly ask them to contact you.

On accepting your property you will have been given a tenancy agreement, this is a legal document and although the Council have written it as clearly as possible and Council staff will explain important points to you, there is a lot to take in, so if you would like more advice on your tenancy agreement we will be happy to help.

Through our work with the Council, we can often advise you about the best person to contact if you have a problem or feel that you are being unfairly treated.  We can also pass your views on the Council back to Officers and Councillors through the various meetings we attend.  We can also take up issues that have not been resolved by the Council.

We offer all affiliated* groups:

  • Training (in-house and residential)

  • A meeting/training room

  • Library of useful books/videos/dvds

  • Quarterly newsletter

  • Help and advice on matters affecting your Association

  • Information on statutory and voluntary organisations

  • Typing and photocopy service

  • Support with a campaign

  • Help and support with setting up of a Resident's Association

  • Use of the latest information technology

  • Quarterly accounts checking and producing financial reports for AGM’s

  • Minor Works

  • Fundraising Advice

  • Attendance at Residents’ Associations meetings if requested

  • Up to date information on new Council/Government Policies

Other benefits of affiliation are that each Association is allowed to elect two representatives to sit on the C.T.R.F. Executive Committee, attendance of a Federation Officer at Annual General Meetings if required, be involved in appointing Consultants for the Council where directly relevant to Tenants, opportunities to influence Council with local policies and be consulted on national policies, allocated space in the C.T.R.F. newsletter to advertise for new members or inform residents of activities carried out in their catchment area, help and advice in setting up their own Association newsletter. 

*Note:  There is a small annual fee charged to Residents’ Associations for affiliation, please contact us for further information. 


drug training 13

Pictured above: CTRF Tenants drug awareness training

We offer both in-house training organised by the Federation, and residential training at Trafford Hall in Chester.  Training opportunities can be varied, listed below are just some of the training our members have received:- 

  • Committee Skills for Associations (including main officer positions of Chairperson, Vice-chairperson, Secretary and Treasurer)

  • Basic Computer Skills

  • Equality and Diversity

  • Funding

  • Drugs Education

  • National/Local Government Policies

  • Counselling Skills

  • Stress Awareness/Management

  • Managing/Resolving Conflict

  • Running Effective Meetings

  • Anti-social Behaviour

  • Designing Community Gardens

  • Young Spacemakers

Contact us  for further information on how to set up your own Residents’ Association or to find out more about existing groups in your area.